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Cold War Repair 033: Effective vs. Ineffective Apologies — The Science and Traps in Repair Language

Apology is one of the most central yet most error-prone components of cold war repair. A sincere apology can be the turning point of repair — it acknowledges harm, takes responsib…

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Apology is one of the most central yet most error-prone components of cold war repair. A sincere apology can be the turning point of repair — it acknowledges harm, takes responsib…

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Apology is one of the most central yet most error-prone components of cold war repair. A sincere apology can be the turning point of repair — it acknowledges harm, takes responsib…

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